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IP Office Knowledgebase Help

We do use Google Analytics to collect information about site usage. That information is anonymous so we cannot track individual users (not that we would if it were possible).

We look at the collective data collected to see which browsers, operating systems are being used. We also look at the summary of browser language settings and country locations. We then use that data to help guide decisions about how the site can be developed and improved.


The following are typical examples of the data collected.

Browser Usage

Aggregated browser usage for the major browsers.


Windows Version

For Windows users (80% of users), the version of Windows client operating system. Unfortunately, at the moment the data doesn't distinguish between Windows 10 and Windows 11.


Language by Browser Setting

The user language based on the browser language setting.


Language by Location

The user language based on the country location.



The user location based on their ISP connection to the Internet.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2022 AVAYA
Issue 01.a.-
Friday, June 17, 2022