... 109 Securing Server Edition Servers.... 109 Securing Linux Application Server.... 111 Chapter 16: Preventing Unwanted Calls.... 113 Call Barring.... 113 User Based Barring.... 114 Protecting Phones.... 116 Making Calls from Protected Phones.... 116 Forwarding Protection.... 117 Remote Forwarding Controls.... 117 SMDR Reporting of Barred Calls.... 118 Error Handling in Voicemail Pro Call Flows.... 118 Chapter 17: Securing IP Office Applications.... 119 April 2024 IP Office Security Guidelines 6 Comments on this document? Securing IP Office Manager.... 119 Securing IP Office Web Manager/Web ...

... 45 3.4 1000 User SCN .... 53 3.5 New Telephone Features .... 53 3.6 SIP Trunking Enhancements .... 54 3.7 ISDN Redirecting Number Enhancement .... 57 3.8 Send Calling Party Name T1 PRI DMS 100 .... 57 3.9 Mobility Callback .... 58 3.10 Persistent SMDR storage .... 58 3.11 IP Office Essential Edition Messaging – Direct Extension Dialing .... 59 3.12 Avaya IP Office Video Softphone .... 59 4 IP Office Preferred Edition (formerly VoiceMail Pro) .... 68 4.1 Exchange 2007 Integration Enhancements .... 68 4.2 House ...

... installation is complete click on Finish. 18. The program shortcuts for eConsole and eBLF will have been removed but the programs will not. Set these shortcuts up again and you will be able to run the eConsole and eBLF applications as before. Upgrade Installation Notes for SMDR The existing standalone SMDR application is not compatible with IP Office version 2.0 and from this release will no longer be available in its present format. CCC version 4 incorporated the SMDR output into its Delta Server and it is a version of this that will be used ...

... to be done by a system administrator. It configures the IP Office system to transfer call logs to the cloud based storage used by historic call reporting. The IP Office system needs to be a subscription mode system. The system needs to be configured to forward its SMDR records to the hosted storage. This is done by setting the System > SMDR > Output setting to Hosted Only. The individual user needs to be configured to use the user portal. Within the user's user portal settings, Enable Call Reporting needs to be selected ...

... Manager will display a list of account codes from which the user can select the code required or will hide the account code list. In all the cases above, the account code entered is included with the call details in the IP Office's call record output. (SMDR) . ...

... against a single CQ issue. 3.1 Resolved Field Issues in IP Office CCC 5.0.61 software CQ Number Description of Issue CQ35530 Wrong Call Direction when extension connected to S08 module dials out CQ35688 CCC - Agent Activity Trace – call direction is not translated into Italian CQ39352 CCC - SMDR - called and dialed numbers incorrect when using Auto Record CQ39553 Calls Presented graph doesn't update when using a Blind Xfer from an Auto Attendant CQ39589 CCC - Delta Server stops processing messages CQ39650 PCA time does not get updated correctly if call was transferred to the HG CQ39662 ...

... . Group Name Sets the label for reporting. Topic This field is not used. Annotation This field is not used. Consent Directive When selected, the value set in the adjacent drop-down is included in the call details used output by the IP Office system SMDR and other CTI interfaces. For details of the SMDR output, refer to the Administering Avaya IP Office™ Platform with Manager manual. ...

... Platform with Manager . Detailed audit trail of all administrative changes, including security settings. Available as syslog events only. For Server Edition, all events are active and send via syslog to the Primary Server. Reports of all calls available as Station Message Detail Reporting (SMDR) message that can be sent to 3rd party call loggers. For information, see the SMDR section in Administering Avaya IP Office™ Platform with Manager . ...

... is complete click on Finish. 18. The program shortcuts for eConsole and eBLF will have been removed but the programs will not. Set these shortcuts up again and you will be able to run the eConsole and eBLF applications as before. 9.4 Upgrade Installation Notes for SMDR The existing standalone SMDR application is not compatible with IP Office version 2.0 and from this release will no longer be available in its present format. CCC version 4 incorporated the SMDR output into its Delta Server and it is a version of this that will be used ...

... string verbroken' should be verloren' 19541 Callback Request from Voicemail to CCV displays incorrect Original Target 19497 When using Callback Request via PC Wallboard, incorrect states are reported 19498 Agent calls reporting as Callback Requests when they are not Callback Request's 19633 Account codes not shown in SMDR output 20840 Total number of licensed clients reverts to zero after switch is rebooted 20860 SMDR only logging 4 digits for 5-digit extensions 21198 CCV does not show calls waiting when VoiceMail Pro routes the call 21070 Dialled numbers greater then 10 digits are reported incorrectly in ...

... the Fwd on B destination is not available. CQ61569 Audio and contrast settings are changed when using Follow Me Here CQ61626 412 System restart - third buffer pool empty CQ62519 When a transferred call is received sometimes the name of who transferred the call is not shown. CQ62897 SMDRs when transferring using PM drag & Drop or Blind Transfer do not mention calling extension CQ63966 When the IPO synchronizes with the LDAP Server it looses memory. Eventually the IPO may restart CQ64052 IP500 continual system restart when commiting config with number of SIP URI entries CQ64113 Visual ...

... certain scenario 23565 System prompted user with "No New Messages" when there was a new message IP Office CCC V4.0 CQ Number Description of Issue 21808 Phone Manager – Busy NA & Busy Wrap not displayed in CCV 21070 Dialled numbers greater then 10 digits report incorrectly in SMDR COMPAS ID 114449 Issue 1 page 3 of 11 Targeted at resolution in the November 2005 V3.0 patch releases IP Office Core Software CQ Number Description of Issue 18517 User Shortcode gets over-ridden by System Shortcode 21019 Pickup an external forwarded Hunt Group call drops the inbound ...

... flow should be used before the call is presented. A call becomes connected when the first announcement is played to it. That connected state is signaled to the call provider who may start billing at that point. The call will also be recorded as answered within the SMDR output once the first announcement is played. If a call is rerouted to a hunt group's Night Service Group or Out of Service Fallback Group, the announcements of the new group are applied. If a call overflows, the announcements of the original group are still ...