Answering a New Call

A slow flashing red lamp on an appearance button indicates an alerting call. This may also be accompanied by ringing and by the message lamp flashing.

Note: This guide assumes that auto hold is enabled (the default). The system administrator can disable auto hold for the system, in which case calls are automatically disconnected rather than held.

Procedure

If you are not already on a call, you can answer the alerting call in the following ways:
- To answer the call using the handset, lift the handset.
- To answer the call handsfree, press the SPEAKER key.
- To answer the call on a headset, press the HEADSET key.
- Just pressing the alerting appearance key answers the call either on the speaker or headset depending on the phone's default audio path setting. See Default Handsfree Audio Path.
Once you have answered the call, you can switch between different talk modes:
- To switch to using the handset, lift the handset.
- To switch to handsfree, press the SPEAKER key. If you were using the handset you, can now safely replace it.
- To switch to headset mode, press the HEADSET key. If you were using the handset, you can now safely replace it.
- If you have answered the call on the speaker or headset, pressing the SPEAKER or HEADSET key again before you select another mode ends the call.
- Just pressing the call appearance key or any other appearance button puts the current call on hold.