9500 Series Phone User Guide

• Your Phone
  • Phone Overview
    • Important Safety Information
    • Other User Guides
    • The Phone Stand
  • Phone Keys and Display
    • Phone Keys
    • Call Soft Keys
    • Programmable Feature Buttons
  • Status Display
    • Status Icons
    • Status Letters
  • Appearance Buttons
    • Call Appearance Buttons
    • Bridged Appearance Buttons
    • Call Coverage Buttons
    • Line Appearance Buttons
• Making and Answering Calls
  • Making Calls
    • Making a Call
    • Making Additional Calls
    • Calling from Your Contacts
    • Calling from the Call Log
    • Redialling a Previous Number
      • Redialling in List Mode
      • Redialling in Last Number Mode
    • Making a Page Call
    • Busy Indication
    • En-Bloc Dialing
      • Dialing a Number in En-Bloc Mode
      • Enabling/Disabling En-Bloc Dialing
    • Withholding Your Number
    • Adjusting the Call Volume
    • Muting a Call
    • Ending Calls
  • Answering Calls
    • Answering a New Call
    • Answering Another Call
    • Diverting a Call to Voicemail
    • Silence (Ignore) an Alerting Call
    • Dropping an Incoming Call
    • Page Calls
    • Displaying Other Calls
    • Using Call Pickup
    • Call Pickup Short Codes
  • Redialling
    • Redialling in List Mode
    • Redialling a Previous Number
    • Selecting Your Redial Mode
  • Transferring Calls
    • Transferring a Call to Voicemail
    • Transferring a Held Call
    • Transferring a Call to Your Mobile
  • Holding Calls
    • Holding Conference Calls
    • Holding a Call
    • Taking a Call Off Hold
    • Switching Between Calls
    • Transferring a Held Call
  • Parking Calls
    • Parking Short Codes
    • Parking Calls (Features Menu)
    • Unparking Calls Using the Status Menu
    • Park & Page
  • Conferencing
    • Starting a Conference
    • Turning a Normal Call Into a Conference
    • Adding Another Party Using Hold
    • Adding Another Party Without Using Hold
    • Viewing Conference Details
    • Dropping/Muting Parties
    • Holding a Conference Call
    • Exiting a Conference
    • Context Sensitive Conferencing
    • Conference Short Codes
• Redirecting Your Calls
  • Call Redirection Options
  • Forwarding Calls
    • Forward Unconditional (Status Menu)
    • Forward Unconditional (Features Menu)
    • Forward on Busy/No Answer (Features Menu)
    • Forward on No Answer (Status Menu)
    • Forward on Busy (Status Menu)
    • Call Forwarding Short Codes
  • Do Not Disturb
    • DND On/Off (Features Menu)
    • DND Off (Status Menu)
    • Do Not Disturb Exceptions
    • Do Not Disturb Short Codes
  • Follow Me
    • Follow Me To (Features Menu)
    • Follow Me (Status Menu)
    • Follow Me Here (Features Menu)
    • Follow Me Here (Status Menu)
    • Follow Me Short Codes
  • Twinning
    • Switching Mobile Twinning On
    • Changing Your Twinning Number
    • Transferring a Call to Your Mobile
    • Reclaiming a Twinned Call
    • Switching Mobile Twinning Off
• Contacts and Call Log
  • Contacts
    • How the Directory Search Works
    • Managing External Contacts
    • Viewing Contacts
    • Making a Call from the Directory
    • Using the Directory for Other Functions
    • Adding a New Contact
    • Adding a Contact from Your Call Log
    • Editing a Contact
    • Deleting a Contact
  • Using the Call Log
    • Missed Calls
    • Missed Group Calls
    • Accessing Your Call Log
    • Making a Call from Your Call Log
    • Viewing Call Details
    • Deleting a Call from Your Call Log
    • Deleting the Whole Call Log
    • Adding a Call Log Call to Your Contacts
• Voicemail
  • Voicemail
    • Message Waiting Indication
    • Accessing the Visual Voice Menus
    • Checking Messages Using Visual Voice
    • Leaving a Message
    • Using Voicemail Email
    • Recording Your Mailbox Greeting
    • Record Your Name
    • Changing Your Voicemail Code
    • Switching Voicemail On/Off
    • Transferring a Call to Voicemail
    • Sending an Incoming Call to Your Mailbox
    • Voicemail Short Codes
    • Other Mailbox Guides
• Other Features
  • Account Codes
    • Forced Account Codes
    • Manual Account Code Entry
  • Headset Operation
    • Using a Heaset
    • Headset Caller Volume
    • Automatic Gain Control
    • Default Handsfree Audio Path
  • Handsfree Speaker Operation
    • Using Handsfree
    • Speaker Volume
    • Default Audio Path
    • Automatic Gain Control
  • Logging In/Out
    • Logging In
      • Logging In on Another User’s Phone
      • Logging In on a “Not Logged In” Phone
      • Logging In on an Unregistered Phone
    • Logging Out
    • Changing Your Security PIN
    • Locking Your Phone
    • Unlocking Your Phone
    • Auto Lock
    • Login Short Codes
  • Groups
    • Group Membership
      • Switching Your Group Membership On/Off (Status Menu)
      • Switching Your Group Membership On/Off (Features Menu)
    • Group Service Status and Fallback
      • Changing a Group’s Service Status (Features Menu)
      • Changing a Group’s Service Status (Status Menu)
      • Changing a Group’s Fallback Destination
      • Short Codes
• Phone Configuration
  • Ringer Controls
    • Disabling the Ringer
    • Visual Alerting
    • Coverage Ring
    • Ringer Volume
    • Internal Auto-Answer
  • Display Controls
    • Display Brightness
    • Display Contrast
    • Single/Dual Column Display
    • Last Call Duration Display
    • Call Timer Display
    • Display Language
    • Auto Display Waiting Call
    • Inactivity Timer (Auto-Return)
  • Volume and Sound
    • Button Clicks
    • Error Tones
    • Ringer Volume
    • Handset Volume
    • Headset Volume
    • Speaker Volume
    • Automatic Gain Control
    • Default Handsfree Audio Path
  • Programmable Feature Buttons
    • Editing Your Programmable Buttons
    • Programmable Button Features
      • Abbreviated Dial Button
      • Absence Text Button
      • Account Code Button
      • Auto Answer Button
      • Call Forward All Button
      • Call Park Button
      • Call Park to Other Button
      • Call Pickup Button
      • Call Pickup Any Button
      • Conf Meet Me Button
      • Drop Button
      • Flash Hook Button
      • Group Button
      • Page Button
      • Park and Page Button
      • Ringer Off Button
      • Self-Administer Button
      • Send All Calls Button
      • Suppress Digits Button
      • Timer
      • Twinning Button
      • User Button
• Miscellaneous
  • Short Codes
  • System Administration
    • Checking the System Information
    • Checking the Time Server Status
    • Setting the Date
    • Setting the Time
    • Setting the Time Offset
    • Restarting the System
    • Managing the Memory Cards
    • Reporting System Alarms
  • The Status Menu
    • Do Not Disturb
    • Follow Me To
    • Follow Me Here
    • Forward on Busy
    • Forward on No Answer
    • Forward Unconditional
    • Forwarded Here
    • Group Membership
    • Group Status
    • Switch Mobile Twinning Off
    • Parked Calls
    • System Alarms
  • Menus
    • Status Menu
    • Features Menu
    • A Menu
    • Menu Access Control
  • Entering Text Characters
    • Entering Characters for a Directory Search
    • Entering Additional and Accented Characters
    • Entering Characters for Other Functions
• Legal