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Headset Profile

The phone supports headsets from a range of suppliers. For optimal sound and performance, the phone's headset profile setting may need to be changed to match the headset.

The following is a list of the headsets tested and supported by Avaya and their matching profile setting. Other headsets may also work but have not been tested by Avaya.

Profile Headsets
1
  • Default

2
  • Plantronics: SupraPlus Wideband HW251N/HW261N (HIS).

  • Sennheiser: SH330, SH350, CC510, CC550 (CAVA-31).

3
  • Plantronics: EncorePro HW291N/HW301N (HIS).

  • Sennheiser: Circle SC230/260 (CAVA-31).

4
  • Jabra: BIZ 2400 (GN1216).

  • Sennheiser: Century SC630/660 (CAVA-31).

  • VXI: CC Pro 4010V DD, CC Pro 4021V DC (OmniCord-V).

5
  • Jabra: GN2000 (GN1216).

6
  • Jabra: PRO 9470 (14201-33).

7
  • Plantronics: CS500 Series CS510, CS520, CS530, CS540 (APV-63). Savi 700 Series - W710, W720, W730, W740, W745 (APV-63).

8
  • Sennheiser: DW Pro1, DW Pro2, DW Office, SD Pro1, SD Pro2, SD Office (CEHS-AV03/AV04).

Procedure

  1. Press the button.
  2. Use the cursor keys to select Settings.
  3. Use the cursor keys to select Audio.
  4. Use the cursor keys to select Headset profile.
  5. Select the profile required.
  6. When completed, press Save.
  7. Press Back/Exit to exit the menus.