This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council on Terminal Attachments (ACTA). On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXX. If requested, this number must be provided to the telephone company.

The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed 5.0. To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.


Means of Connection

Connection of this equipment to the telephone network is shown in the following table.






IP500 PRI 1U, IP500 PRI2U

04DU9.BN, 04DU9.DN,

04DU9.IKN, 04DU9.ISN





OL13A, OL13B,

OL13C, 02AC2, 02LA2, 02LB2, 02LC2, 02LR2, 02LS2




IP500 ATM16

OL13A, OL13B, OL13C,

02AC2, 02GS2, 02LA2, 02LB2, 02LC2, 02LR2, 02LF2

02GS2, 02LS2




If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact the Technical Service Center at 1-800-242- 2121 or contact your local Avaya representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.


Equipment With Direct Inward Dialing (“DID”):

Allowing this equipment to be operated in such a manner as to not provide proper answer supervision is a violation of Part 68 of the FCC’s rules.

Proper Answer Supervision is when:

A.This equipment returns answer supervision to the public switched telephone network (PSTN) when DID calls are:

answered by the called station,

answered by the attendant,

routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user.

Routed to a dial prompt

B.This equipment returns answer supervision signals on all (DID) calls forwarded back to the PSTN.
Permissible exceptions are:

A call is unanswered.

A busy tone is received.

A reorder tone is received.

Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.


Automatic Dialers:

When programming emergency numbers and (or) making test calls to emergency numbers:

1.Remain on the line and briefly explain to the dispatcher the reason for the call.

2.Perform such activities in the off-peak hours, such as early morning or late evenings.


Toll Restriction and Least Cost Routing Equipment:

The software contained in this equipment to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service.

Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes.


FCC Part 68 Supplier’s Declarations of Conformity

Avaya LLC in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB-168 label identification number complies with the FCC’s Rules and Regulations 47 CFR Part 68, and the Administrative Council on Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal equipment described in this document complies with Paragraph 68.316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids.