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IP Office Basic Edition - Phone Based Admin

PBX System Mode Only
IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in PBX system mode. The setting is ignored by systems running in key system mode.

An ARS selector is a group of lines. Calls directed to an ARS selector by the system or by user dialing will seize an available line in that group. ISDN selectors use all ISDN channels but apply a specific ISDN function to the call, for example withhold number.

The system routes to an ARS selector based on matching the number dialed by a user to the numbers set for different classes of call. Users can dial an ARS selector by dialing 8 followed by the ARS selector group number. ARS selectors can also be assigned to buttons using the line assignment.

The ARS selector groups are numbered in the range 65 to 99. Selectors 65, 66 and 67 are used by default entries.

65: Group of Lines
This entry cannot be deleted. By default it contains all analog lines in the system, however it can be edited to change the lines included.

66: ISDN Standard Call
This entry cannot be edited or deleted. Calls routed to this entry will use an available ISDN line with the calling party information set to match the user's User CLI if set or otherwise blank (to be set by the provider).

67: ISDN Number Withheld
This entry cannot be edited or deleted. Calls routed to this entry will use an available ISDN line with the calling party information set to withheld.

 

1408/1416/9504/9508 Phone

1.At either of the first two extensions on the system, press Admin.

To do the above during a call, you may need to press the key phone PHONE button to display the Admin soft key option. If you access phone administration during a call, only the key speaker SPEAKER, key mute MUTE and key headset HEADSET buttons still affect the connected call.

2.Use the up arrow up or down down arrow arrow buttons to scroll the display to Admin2. When highlighted, press Select.

3.Use the up arrow up or down down arrow arrow buttons to scroll the display to ARS Selectors. When highlighted, press Select.

4.Use the up arrow up or down down arrow arrow buttons to scroll through the existing selectors and the option Add.

5.To add a new selector:

a.Use the up arrow up or down down arrow arrow buttons to scroll to and select Add.

b.Enter a two digits number for the selector between 65 and 99. Click on the down down arrow arrow button.

c.At the Type prompt, use the left arrow left or right right arrow arrow icons to toggle the setting.

Group of Lines
This type of selector is used to create a group of lines. For a call routed to this selector, an available line from that group is used. This is the only option available in a system with just analog trunks.

d.If the Type is Group of Lines, click Edit to add lines.

6.To edit an existing selector:

a.Use the up arrow up or down down arrow arrow buttons to scroll to  the existing selector.

b.Click Edit.

c.Use the up arrow up or down down arrow arrow buttons to scroll through the available line. Click Add to add a line to the selector.

d.Use Clear to remove all the lines.

e.Use Done when the lines are set as required.

Exit programming by pressing key phone PHONE. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

This process cannot be done using this type of phone.

 

ETR 18D/ETR 34D Phone

This process cannot be done using this type of phone.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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© 2020 AVAYA
Issue 7.a.–
Tuesday, July 21, 2020