Button Programming

Most Avaya phones have buttons to which functions can be assigned. For some phones, additional buttons can also be added by attaching a button module to the phone.

Normally buttons are numbered from 01, from left to right, starting from the bottom row up. However for 1400 and 9500 Series telephones, this changes if the System Mode is set to PBX System in which case buttons are numbered from 01 from left to right, starting from the top row downwards.

Default Buttons

The default button assignment depends on whether the system is a Key System or PBX System.

•PBX System

•01-03 (ETR 01-02): Call Appearance Buttons
The first three buttons (two only on ETR phones) are used call appearance buttons for making and answering calls. They can be used for both internal and external calls. This function is automatically assigned to the buttons by the system and cannot be overridden by the system administrator or extension user.

•Other Buttons
Any additional buttons can be used for the functions listed in Button Programming Functions. These buttons can be programmed by the system administrator and, for some functions, the extension user.

•Key System

•01-02: Intercom Buttons
The first two buttons are used as Intercom 1 and Intercom 2 buttons for internal calls. This function is automatically assigned to the buttons by the system and cannot be overridden by the system administrator or extension user.

•03-07: Line Buttons
Buttons 03 and upwards up to the number of lines assigned to the extension are used as line appearance buttons for external calls. These can only be programmed by a system administrator using the Number of Lines and Line Assignment functions. They cannot be overridden by the extension user.

•Other Buttons
Any additional buttons can be used for the functions listed in Button Programming Functions. These buttons can be programmed by the system administrator and, for some functions, the extension user.