Licenses are required for some features. The license keys are entered into the system configuration and are based on the unique Feature Key number of the System SD card installed in the system and the feature being enabled.

SIP Trunk Channel Licenses
The system can support 3 simultaneous SIP calls without needing licenses. Additional simultaneous calls, up to 20 in total, require the addition of licenses to the configuration.

VCM Channels
Note that for SIP calls the system also requires VCM channels. For a system those are provided by installing IP500 Combination base cards. Each of these cards (up to 2) provides 10 VCM channels.

IP500 PRI Channel Licenses
The IP500 PRI 1 trunk daughter card supports the use of its first 8 channels unlicensed. Use of additional channels require licenses to be added to the configuration. The maximum number of channels depends on the current Line Sub-Type setting of the PRI trunk.

Embedded Voicemail Additional Ports
Unlicensed, the embedded voicemail provided by the system supports 2 simultaneous connections and 15 hours of storage. This can be expanded up to 6 channels by the addition of licenses, each of which enables an additional two channels. Each license also enables an additional 5 hours of storage.

Checking the System Feature Key Number/PLDS Host ID

The set of PLDS licenses for a system are supplied in a non-editable XML file. This file is uploaded to the system. To add or delete a PLDS license requires replacement of the whole file. The license file is unique to the PLDS Host ID which is based on the  feature key serial number of the System SD card installed in the system prefixed with 11. This host ID is shown in an information panel to the right of the license list.

Adding Licenses

First check that the licence information that you have been supplied has been issued against the correct PLDS host ID. That number should match the Feature Key number of the System SD card installed in the system plus a prefix of 11. Licenses issued against another ID number will be invalid.

To upload the license file using Basic Edition Web Manager:

1.Select System | License.

2.The field PLDS Host ID shows the serial number of the System SD card fitted to the system prefixed with 11. Check that this number matches the one against which the licenses have been issued.

3.Click PLDS License.

4.Select Send To IP Office and click OK.

5.Browse to the XML license file that you have for the system and click Upload. Click OK.

6.The file is uploaded to the system and read. The menu should list the licenses and show their status as Valid.