Changing an Auto Attendants Language

By default each auto attendant uses the same language prompts as the system language setting. However, the language used by a particular auto attendant can be changed.

Warning: Installed and Available Languages

By default not all languages are included in the voicemail/auto attendant prompt files on the system. If the language required is not present, either UK English or US English is used. Additional languages can be loaded using IP Office Manager, they cannot be loaded using Basic Edition Web Manager. The languages present by default depend on the type of System SD card used by the system:

•IP Office A-Law SD Card: UK English, French and Spanish.

•IP Office U-Law SD Card: US English, Candian French and Latin Spanish.

•PARTNER SD Card: UK English, French and Spanish.

•Norstar SD Card: UK English, French, Arabic.

Changing the Auto Attendant Language

1.Click Incoming Call Management in the menu bar and then click Auto Attendant.

2.Double click on the details of the required auto attendant.

3.In the Language column, select the required language. Possible languages are:

•Arabic, Cantonese, Danish, Dutch, English (UK), English (US), Finnish, French, French (Canada), German, Italian, Korean, Mandarin, Norwegian, Polish, Portuguese, Portuguese (Brazil), Russian, Spanish, Spanish (Argentina), Spanish (Latin), Spanish (Mexico), Swedish, Turkish.

4.Click Save.