Alternate route selection is used by systems that are operating in PBX mode. It is used to group trunks and then associate different types of outgoing numbers with those trunk groups. This menu is used to group different dialing prefixes by the type of call that they represent. Each of these groups can then be associated with the trunks that should be used for those calls.
This menu is accessed by clicking Outgoing Call Management in the menu bar, and selecting Dial Numbers.
•Class of Call
The available classes are Local, National, International, Emergency, Cell and Toll Free. For each, you can define the numbers the dialing prefixes that match that call type and the ARS selector groups to which matching calls should be routed.
•Number
For each class of call, this field is used to define the dialing prefix (up to 5 digits) expected for the call to match the class. Multiple prefix numbers can be entered, each separated by a comma.
•To edit the numbers, double click on the entry. The fields for Number and for Outgoing Lines/ARS become adjustable. Edit the values as required and click Save.
•Do not include the Outside Line prefix digit configured in the system settings.
•If a match occurs in more than one class, the most exact match is used, ie. the one with the most digits. If multiple matches still exist, the match that occurs first in the table is used.
•Numbers cannot be set for the Local class. This class is used for any calls that do not match any other class. However the ARS selectors used by this class can be changed.
•Outgoing Lines/ARS
This field indicates the ARS selectors currently associated with the Class of Call. These contain the trunks that are used by the Class of Call and are set using the Select Outgoing ARS table.
•To edit the numbers, double click on the entry. The fields for Number and for Outgoing Lines/ARS become adjustable. Edit the values as required and click Save.
•Manage ARS
This button can be used to access the menu for creating, deleting and editing the ARS trunk groups.