The system uses a series of internal numbers to allow the recording of auto attendant prompts.
Dialing the appropriate number shown in the table below allows recording and playback of the matching auto attendant prompt. The numbers are also displayed in the web manager auto attendant menus.
It is important to understand that callers to an auto attendant hear more than one prompt
1.If the auto attendant's Emergency Greeting setting is enabled, the recorded emergency greeting if played.
2.Depending on the time profile being used, the morning, afternoon, evening or out of hours greeting is then played.
3.Finally the morning, afternoon, evening or out of hours menu is played.
|
Auto Attendant |
||||||||
Greeting Prompts |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Morning Greeting |
7811 |
7812 |
7813 |
7814 |
7815 |
7816 |
7817 |
7818 |
7819 |
Afternoon Greeting |
7821 |
7822 |
7823 |
7824 |
7825 |
7826 |
7827 |
7828 |
7829 |
Evening Greeting |
7831 |
7832 |
7833 |
7834 |
7835 |
7836 |
7837 |
7838 |
7839 |
Out of Hours Greeting |
7851 |
7852 |
7853 |
7854 |
7855 |
7856 |
7857 |
7858 |
7859 |
Emergency Greeting |
7861 |
7862 |
7863 |
7864 |
7865 |
7866 |
7867 |
7868 |
7869 |
Action Prompts |
|
|
|
|
|
|
|
|
|
Morning Menu |
7841 |
7842 |
7843 |
7844 |
7845 |
7846 |
7847 |
7848 |
7849 |
Afternoon Menu |
7871 |
7872 |
7873 |
7874 |
7875 |
7876 |
7877 |
7878 |
7879 |
Evening Menu |
7881 |
7882 |
7883 |
7884 |
7885 |
7886 |
7887 |
7888 |
7889 |
Out of Hours Menu |
7891 |
7892 |
7893 |
7894 |
7895 |
7896 |
7897 |
7898 |
7899 |
Auto Attendant Access |
7801 |
7802 |
7803 |
7804 |
7805 |
7806 |
7807 |
7808 |
7809 |
The auto attendant access numbers shown above allow internal access to an auto attendant. Calls can be transferred to these numbers.