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IP Office Basic Edition - Web Manager R11.1

The system uses a series of internal numbers to allow the recording of auto attendant prompts.

Dialing the appropriate number shown in the table below allows recording and playback of the matching auto attendant prompt. The numbers are also displayed in the web manager auto attendant menus.

It is important to understand that callers to an auto attendant hear more than one prompt

1.If the auto attendant's Emergency Greeting setting is enabled, the recorded emergency greeting if played.

2.Depending on the time profile being used, the morning, afternoon, evening or out of hours greeting is then played.

3.Finally the morning, afternoon, evening or out of hours menu is played.

 

Auto Attendant

Greeting Prompts

1

2

3

4

5

6

7

8

9

Morning Greeting

7811

7812

7813

7814

7815

7816

7817

7818

7819

Afternoon Greeting

7821

7822

7823

7824

7825

7826

7827

7828

7829

Evening Greeting

7831

7832

7833

7834

7835

7836

7837

7838

7839

Out of Hours Greeting

7851

7852

7853

7854

7855

7856

7857

7858

7859

Emergency Greeting

7861

7862

7863

7864

7865

7866

7867

7868

7869

Action Prompts

 

 

 

 

 

 

 

 

 

Morning Menu

7841

7842

7843

7844

7845

7846

7847

7848

7849

Afternoon Menu

7871

7872

7873

7874

7875

7876

7877

7878

7879

Evening Menu

7881

7882

7883

7884

7885

7886

7887

7888

7889

Out of Hours Menu

7891

7892

7893

7894

7895

7896

7897

7898

7899

Auto Attendant Access

7801

7802

7803

7804

7805

7806

7807

7808

7809

The auto attendant access numbers shown above allow internal access to an auto attendant. Calls can be transferred to these numbers.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 05.a.–
Thursday, July 23, 2020