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IP Office Basic Edition - 9500 Series Phone User Guide R11.1 R11.1

You can answer telephone calls that are ringing your extension or at another extension. If you regularly pick up calls for a specific extension you can program a call pickup button for that specified extension.

To answer calls: (9504/9508)

1.If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the button which the call is on.

2.While the call is alerting, additional options may be displayed :

This option sends the ringing call to voicemail to leave a message in your mailbox.

This option does not affect the incoming calls but temporarily turns off the ringer.

This option can be used to end the call without answering it.

This option can be used to answer the call. The call is connected to either the speaker or headset depending on the phone's Default Handsfree Audio Path Setting.

3.If you pick up the handset or press key speaker SPEAKER or key headset HEADSET, you are connected to the incoming call.

To answer a call alerting on a specific line, press that button.


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© 2020 AVAYA
Issue 9.a.-
Wednesday, June 10, 2020