Please enable JavaScript to view this site.

IP Office Basic Edition - 9500 Series Phone User Guide R11.1 R11.1

> Call Log

Viewing Call Details

Scroll Prev Up Next More

You can view additional details about the currently shown call.

To View Call Details: (9504/9508)

1.Access the call log.

a.Press the key call log CALL LOG or HISTORY button.

b.The display will change to show your call log records. The caller's name is shown if known, otherwise the number.

c.Use the up arrow up and down down arrow arrow keys to scroll through the records.

2.Press the Details soft key. The individual details of the currently selected call record are displayed.

3.Use the up arrow up and down down arrow arrow keys to scroll through the details. The possible values are:

The time of the call.

Ring Time
For missed calls, the duration of ringing is included in the call details.

The length of the call.

The name of the caller if known.

The number of the caller if available.

The type of call record, ie. Answered, Outgoing or Missed. For missed calls, the reason may be indicated, for example:

Missed: Lost - Indicates a call where the caller hung up before they could be answered.

Missed: Voicemail - Indicates a call where the caller was redirected to voicemail.

How many time a call of the same type, name and number has occurred. Only the details of the most recent call are kept in your call log. However, the count will indicate if the caller has rung or has been rung several times.

4.While you are in the details of a call record, the soft key functions available are:

Call the number shown in the call record. You can also do this by pressing the OK button.

Add the name and number to your personal directory. You can edit the details before they are added.

Go back to the normal call screen to select another call record.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

Use of this site indicates acceptance of its cookies and analytics, and acceptance of the Avaya privacy policy.

© 2020 AVAYA
Issue 9.a.-
Wednesday, June 10, 2020