If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group or line being called.

 

1.If already on a call, end the call (by pressing bst drop Release) or put it on hold (by pressing bst hold Hold).

2.Press an idle Intercom or Call Appearance button.

To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.

To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).

To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.

3. You can continue the call handsfree or switch to using the handset by lifting it.