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 IP Office Basic Edition - IP Office Embedded Voicemail

The system groups messages into the following categories:

After you have listened to a new message, it automatically becomes an old message.

This category applies to messages you marked as saved. You would normally do this for messages that you do not want the system to automatically delete.

After you have listened to a new message it automatically becomes an old message. Unless you delete them sooner, the system automatically deletes old messages after 24 hours.


When you get your messages, the system automatically starts playing your new messages if you have any. After each message, the system plays details of when the message was left and the caller.

To listen to your messages:

1.Log in to your mailbox.

2.If you have any new messages, the system starts playing them.

To switch to playing old messages: Press 1.

To switch to playing saved messages: Press 2.

3.While playing a message, you can use the following options:

To fast forward: Press #.

To rewind: Press *.

To repeat the last message: Press 7.

To skip the current message: Press 9.

To delete the current message: Press 4.

To mark the message as saved: Press 5.

To mark the message as new: Press *06.

To call back the sender: Press **.

To forward the message: Press 6.


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© 2018 AVAYA
Issue 16.a.-
Thursday, April 26, 2018