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IP Office Basic Edition - ETR Phone User Guide

The absent text message feature assists internal callers by displaying a message on their telephone. When another extension calls your extension, your active absent text message appears on the caller's display.

This feature is only supported on ETR 18D and ETR 34D telephones. It is not supported on ETR 6D telephones.

To set and clear an absent text message you need to assign the feature to a programmable button with lights. The button can then be used to activate, select and deactivate the message.

 

To Create an Absent Message Button (ETR 18D/ETR 34D Phone)

1.At the phone press Feature 00.

2.Program Extension: is shown on the display.

3.Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting of the button is displayed.

4.Dial FEATURE 28. The current setting of the button will now be set to Absent Message.

Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.

 

To Activate an Absent Text Message

1.Press the absent text message button. The first absent text message is displayed.

2.Scroll through the default messages by pressing the button beneath the word Next until the required message is displayed.

Back soon

Do not disturb

Out to lunch

Away from desk

Please Call

At lunch until

Don't disturb until

With cust. until

Back tomorrow

On Vacation

At home

Be right back

On Holiday Until

Meeting until

With visitors until

3.Press the button beneath the word Activ  to select the message shown on the display.

4.To add additional text or edit the existing text press More and then Edit.

5.To complete the process press the absent text message button again.

 

To Deactivate the Absent Text Message

1.Press the absent text message button. The green light flutters and the active absent text message is displayed. W/* in pos 1.

2.Press the button beneath the word Dactiv.

3.To complete the process press the absent text message button again.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 6.a.-
Wednesday, June 10, 2020