Please enable JavaScript to view this site.

IP Office Basic Edition - ETR Phone User Guide

There are two type of calls which your phone can automatically answer so that you hear the caller without taking any action. This will only happen if your phone is currently idle, ie. not on another call.


Three Beeps

A call connected automatically after three beeps is a direct voice call to your extension only.

1.The call is connected and answered automatically. You can speak to the caller without taking any further action.


Single Beep

A call connected automatically after a single beep is a page call a group of which your phone is a member. You can hear the caller but they cannot hear you.

1.To answer the call, turning it into a normal call between just you and the caller, press the MIC/HFAI button.  


While listening to page call, you can press an appearance button to make, answer or join another call. When you do this, the page call is disconnected and the new call is connected. However, the new call is connected as listen-only (microphone off and speaker on). In order to speak on the call, you needs to lift the handset or touch the Mic/HFAI button.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 6.a.-
Wednesday, June 10, 2020