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IP Office Basic Edition - ETR Phone User Guide

You can transfer a caller to directly to an extension's voice mailbox for the caller to leave a message without first ringing the extension. This feature is useful when you know that the extension user is not present and has not set do not disturb.

You can program a voice mailbox transfer button to transfer a caller directly to a voice mailbox by pressing the button and then dialing the mailbox subscriber's extension number.

 

To Transfer a Caller to an Extensions Mailbox

1.During the call press FEATURE 14 or press a Voice Mailbox Transfer button you have one programmed.

2.Dial the two digit extension number of the extension for which the caller wants to leave a message. The caller is routed to the mailbox and hears the recorded greeting for that mailbox.

3.Hang up.

 

To Create a Voice Mailbox Transfer Button (ETR 18D/ETR 34D Phone)

1.At the phone press Feature 00.

2.Program Extension: is shown on the display.

3.Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting of the button is displayed.

4.Dial FEATURE 14. The current setting of the button will now be set to Voice Mailbox Transfer.

Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 6.a.-
Wednesday, June 10, 2020