Please enable JavaScript to view this site.

IP Office Basic Edition - Analog Phone User Guide

> Call Handling

Transferring Calls

Scroll Prev Up Next More

Transferring a call lets you pass a call to another extension.

To transfer a call:

1.While on a call, press your phone's recall button (probably marked R or RECALL). The call is put on hold.

2.Make a call to the transfer destination. Then do one of the following:

Unsupervised/Blind Transfer
To transfer the call without announcing it hang up. You can do this as soon as you hear ringing. The transfer is complete.

Note that calls transferred to another extension will return (recall) to you extension if they remain unanswered at the other extension.

Supervised Transfer
To announce the call before completing the transfer, wait for the call to be answered. Press your phone's recall button again creates a conference between all the calls. You can then hang up to exit the conference.

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2018 AVAYA
Issue 2.a.-
Thursday, April 26, 2018