PBX Mode Call Routing

Call Classes

PBX System Mode Only
IP Office Essential Edition - IP Office Essential Edition - Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in PBX system mode. The setting is ignored by systems running in key system mode.

The system has a fixed class of calls set, these are: Local, National, International, Emergency, Cell and Toll Free. Each class contains a list of numbers which are used to match outgoing calls to a class and a list of which ARS selectors should be used when a match occurs.

The Local class is the default, matching numbers cannot be set for this class. Instead it is the class used when no match occurs against any other class. However the ARS selectors used by this class can be edited.

Each class can contain multiple numbers. The numbers only need to be the leading digits of the dialed number, not the whole number. If an external dialing prefix has been set for the system, the prefix is automatically removed and so does not need to be included in the class of call entries.

 

1408/1416/9404/9408/9504/9508 Phone

1.At either of the system administration telephones (the first two extensions on the system), with the phone idle press Admin.
2.Use the up arrow up or down down arrow arrow buttons to scroll the display to Admin2. When shown, press Select.
3.Use the up arrow up or down down arrow arrow buttons to scroll the display to Calls Out. When shown, press Select.
4.Use the up arrow up or down down arrow arrow buttons to scroll the display the class of calls for which you want to adjust. When shown, press Select.
5.You can now edit the dialing that should match the class and the ARS selectors that the class should use:
a.To Edit the Matching Numbers
Use the up arrow up or down down arrow arrow buttons to scroll the display to Numbers. Press Select. The dialing prefixes that will match a call with the class are shown.
i.Use the up arrow up or down down arrow arrow buttons to scroll through the list of numbers.
ii.To add a number, click Add. Enter the number and click Save.
iii.To delete a number, scroll to the number and click Delete.
iv.When the numbers are set as required, click Done.
b.To Edit the ARS Selectors
Use the up arrow up or down down arrow arrow buttons to scroll the display to Targets. The phone displays the list of ARS selectors currently used by the class of calls.
i.To add an ARS selector, dial the ARS selector number (65 to 99).
ii.To remove all the current ARS selectors, press Clear.
iii.To save any changes press Save. Otherwise press Cancel.
Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

This process cannot be done using this type of phone.

 

ETR 18D/ETR 34D Phone

This process cannot be done using this type of phone.

 

 

© 2011 AVAYA
- Issue 3.b.-
11:29, 22 March 2011
(dial_plans.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 16/01/2011