You can transfer a caller to directly to an extension's voice mailbox for the caller to leave a message without first ringing the extension. This feature is useful when you know that the extension user is not present and has not set do not disturb.
You can program a voice mailbox transfer button to transfer a caller directly to a voice mailbox by pressing the button and then dialing the mailbox subscriber's extension number.
To Transfer a Caller to an Extensions Mailbox
|1.||During the call press FEATURE 14 or press a Voice Mailbox Transfer button you have one programmed.|
|2.||Dial the two digit extension number of the extension for which the caller wants to leave a message. The caller is routed to the mailbox and hears the recorded greeting for that mailbox.|
To Create a Voice Mailbox Transfer Button (ETR 18D/ETR 34D Phone)
|1.||At the phone press Feature 00.|
|2.||Program Extension: is shown on the display.|
|3.||Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting of the button is displayed.|
|4.||Dial FEATURE 14. The current setting of the button will now be set to Voice Mailbox Transfer.|
|•||Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place it back in the cradle.|
© 2011 AVAYA
- Issue 3.a.-
14:26, 21 February 2011
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Last Modified: 13/02/2011