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Diagnostics

The following table contains a summary of the diagnostics available for the D100 base station. If any of the following diagnostic checks fail to complete, reboot the base station. If problems persist, the hardware might need replacing.

The administrator performs the diagnostic checks on the handset through the Diagnostics menu, which only the administrator can enter.

Item Purpose/Behaviour
LED Check To check the operation of the LED.

The Power LED flashes for three seconds, followed by the Status LED for the same duration. The message Checking LED also flashes on the display during the check.

If the check fails, the LED does not display the correct status.

KEY Check To check the operation of the Registration Key on the base station.

The display reads Hold Reg. Key. When you hold the Registration key, the base station detects the registration.

If the base station fails detection, the Registration key does not perform registration.

RAM Check To check the status of the RAM.

The message Checking RAM flashes on the display.

If the check fails, the base station might behave unexpectedly.

*Can be run in maintenance mode using the Base Station Web Management Interface*

PHY Check To check the status of the PHY register.

If the PHY check is successful, press the Details soft key to view more information on Link, Duplex, and Speed.

If the check fails, the base station cannot connect to IP Office.

*Can be run in maintenance mode using the Base Station Web Management Interface*

Flash Check To check the status of the flash memory.

The message Checking Flash flashes on the display.

If the check fails, the base station might behave unexpectedly.

*Can be run in maintenance mode using the Base Station Web Management Interface*

RF Check To check the status of the RF register.

If the check fails, the base station cannot transmit data to the handset correctly.

*Can only be invoked using the Base Station Web Management Interface*

Procedure

  1. From the Administrator Setting menu, use the Next and Prev soft keys to navigate to Diagnostics and press the Select soft key.
  2. Navigate the diagnostics submenu and select the desired item using the Select soft key.

    Use the information in the above table to manage the diagnostics. Press the Back/Cancel soft keys or press the Off-Hook button to return to the menu list.