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Maintenance Mode

Administrators can use Maintenance Mode to maintain the base station using the following software applications found in the Base Station Web Management Interface:
  • Real Time OS

  • Network Stack (TCP/IP)

  • Web Server

During Maintenance Mode, the RF software component does not launch, and the base station does not connect to the handsets. Also, the power and status LEDs are turned on. During Maintenance Mode, the base station uses the last IP address used.
You can use one of the following methods to enter Maintenance Mode. Use the method that works best for your installation:
  1. While the base station is running, press and hold the Reset button on the front of the base station for five seconds. After a short while, the base station automatically begins to reboot.

  2. Plug the Ethernet cable into the base station while pressing the Reset button.

  3. Use the Base Station Web Management Interface to reboot the D100 to factory default. See Rebooting the base station.

In Maintenance Mode, you can access most of the areas available in the Base Station Web Management Interface, including configuration parameters, log information, base station reboot, firmware update, and diagnostics. For more information, see Base Station Web Management Interface.

The following scenarios illustrate typical uses for Maintenance Mode.

Scenario 1: Corrupted firmware

If the base station firmware is corrupt, the base station starts in Maintenance Mode and then automatically requests a firmware update, which is stored in IP Office. After updating, the base station reboots.

If the firmware cannot update, for example there is no firmware in IP Office, the base station starts in Maintenance Mode, and only an administrator can upload the correct firmware onto IP Office and perform an update manually using the Base Station Web Management Interface. For more information, see Updating base station firmware.

Scenario 2: Bad firmware, but not corrupted

If the base station firmware is not corrupt, for example the CRC check passes successfully, but the device still does not work correctly, the base station will not detect the problem by itself. In this case, only an administrator can update the firmware in one of the following ways:
  • If a handset can connect with the base station and the handset menu is operable, update the base station using the handset. See Check firmware update.

  • If the Base Station Web Management Interface is operable while the firmware is running, use the Firmware Update button to update the base station. See Updating base station firmware.