There are 2 versions of Unified Communications Module. Whilst the two versions are physically different, they support the same embedded applications and application capacities.

In this documentation, all references to Unified Communications Module cover both types of module unless otherwise specifically stated.

The original Unified Communications Module, Unified Communications Module v1 henceforth, is no longer supported by Avaya.

The Unified Communications Module v2 is supported by IP500 V2 systems running IP Office Release 9.0 and higher software.