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UC Module

> one-X Portal for IP Office Configuration

Transferring one-X Portal for IP Office Settings

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If the Unified Communications Module is replacing an existing one-X Portal for IP Office server, you can transfer a backup of all the previous settings to the new server. The backup and restore process can use either an intermediate FTP file server or can use files downloaded and restored to and from the browsing PC.

The one-X Portal for IP Office includes the IP addresses of the voicemail server and IP Office systems in the backed up one-X Portal for IP Office settings. However, the Unified Communications Module uses a different set of internal IP addresses for its voicemail server and IP Office connections. Therefore, after restoring the backup on the new server, the one-X Portal for IP Office provider IP addresses need to be changed.

To back up the one-X Portal for IP Office:

The backup process creates a zip file with the date and time added to the file name of the zip file.

1.Browse to the old server using the address http://<server>:8080/onexportal-afa.html where <server> is the name or the IP address of the server.

2.At the login menu, enter the name Superuser and enter the associated password.

3.Select DB Operations.

4.Select Backup.

5.For Backup To select either FTP (an FTP server) or Local Drive (the PC from which you are browsing). If you select FTP, you will also need to complete address, name and password settings for uploading files to the FTP server.

6.Click Backup.

To restore the one-X Portal for IP Office settings:

1.Browse to the new server using the address http://<server>:8080/onexportal-afa.html where <server> is the name or the IP address of the Unified Communications Module.

2.At the login menu, enter the name Superuser and enter the associated password.

3.Select DB Operations.

4.Select Restore.

5.For Restore From select either FTP (an FTP server) or Local Drive (the PC from which you are browsing). If you select FTP, you will also need to complete address, name and password settings uploading files to the FTP server.

If you select FTP:

a.Click Show Available Backups.

b.Select the backup to restore and click Restore.

If you select Local Drive:

a.Use the Browse option to select the backup file.

b.Click Restore.

 

To reconfigure the restored settings:

The Unified Communications Module uses a number of internal IP addresses for connections between the IP Office system and the applications it hosts. You need to reconfigure any settings restored from another server to use the internal IP addresses.

1.Browse to the new server using the address http://<server>:8080/onexportal-admin.html where <server> is the IP address of the Unified Communications Module.

2.Login with the administrator name and password.

3.Select Configuration and then Providers.

4.Click Get All to load the provider details from the one-X Portal for IP Office.

5.Click the Edit button next to the Voicemail_Provider.

a.Click Voicemail Server Assigned.

b.Change the existing Voicemail Server IP Address to 169.254.0.2 and click Close.

6.Click the Edit button next to the Default-CSTA_Provider.

a.Click IP Office(s) Assigned.

b.Change the existing IP address to 169.254.0.1 and click Close.

7.Click the Edit button next to the Default-DSML-IPO-Provider.

a.Click IP Office(s) Assigned.

b.Change the existing IP address to 169.254.0.1 and click Close.

8.Click the checkbox next to ID to select all the records. Click Put Selected.

 

 

 

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Issue 16.d.-
Thursday, February 17, 2022