US Technical Tips

004: User BLF Buttons 4600

17th January 2003

Product: IP Office Version: 1.3.30 and 1.3.32 Revision: 1.0

Issue

When multiple User BLF buttons are programmed on 4600 series handsets, the programmed BLF buttons will no longer light when a user is busy.

Operating Environment

IP Office software 1.3.30, 1.3.32

Symptoms

User BLF keys on 4600 series handsets do not light when multiple buttons are programmed and the programmed users station goes off hook.

Cause

This has been confirmed as a software issue with IP Office 1.3 (30), (32).

Solution

A fix will be made in a future release of 1.3 software. There is no known work around.