US Technical Tips

005: Paging on 4600 Sets

17th January 2003

Product: IP Office Version: 1.3.x Revision: 1.0

Issue

4600 handsets cannot Page to an analog extension, which is configured as a Paging Port.

Operating Environment

IP Office software 1.3 and 4600 series handsets

Symptoms

It is not possible to page an analog extension that had been configured as a Paging Port from a 4600 handset.

Cause

Confirmed as an IP Office 1.3 software issue.

Solution

An Auto Answering Adaptor can be configured on the analog extension to answer the call and open a speech path to the announcement system (loudspeaker). The 4600 handset would then dial the extension number associated to the Auto Answering Adaptor, as documented in the IP Office help files.