Full PDF Text Version27th April 2004 - Full PDF Text Version
Avaya SMBS has completed testing with PhoneManager release 2.0/2.1 in a Citrix environment. Please note that we have only tested on a UK-specification Citrix server, so we cannot guarantee compatibility with other version of Citrix. The following functionality has been confirmed:
Features supported:
PhoneManager Lite and PhoneManager Pro support
Outlook, Goldmine and Maximizer screen-pop support (no ACT! support)
Call recording and visual mailbox access to VoiceMail Pro
Features NOT supported:
iPhoneManager Pro, i.e. PhoneManager in VoIP mode (due to the inability to allow upstream audio on a Citrix Server with Client Audio Mapping)
Play sounds function (some support is possible if the -nosoundcheck line command option is used and the client machine has an audio card correctly mapped. However some delay in playing of the sound may be experienced.)
No other IP Office User CD applications have been tested on Citrix.