IP Office Technical Tip (Region: Global)

072: 44XX Handsfree Internal Auto Answer (HfAns) Answers All Calls

23rd June 2005 - Full PDF Text Version


When Hands Free Answer (HFAns) is programmed on the 44xx terminal it should only answer internal calls from a station on the same IP Office. The function should not hands free answer external calls (from analog or PRI lines) or remote IP Office SCN based calls.

If this is experienced, the below DCP code may be found in the user configuration"Shortcode Tab":-

Delete this and merge the configuration.

The Hands Free Answer should then function as expected; only answering internal calls, not external calls.