IP Office Technical Tip (Region: Global)

074: Message Waiting Indication and Small Community Networking

23rd June 2005 - Full PDF Text Version


It has come to our attention that there is an issue with setting message waiting indicators (MWI) over a small community network (SCN).

Customers may notice that at the remote site(s) they are not being notified of new messages.

This issue occurs when the incoming and outgoing line groups associated with the IP trunks are set to 0.

The solution for this issue is to ensure that IP line group numbers should be set to a value other than zero, as this is not supported.