IP Office Technical Tip (Region: Global)

119: Compact Contact Center (CCC) Modifications for 2003 SP1

20th January 2006 - Full PDF Text Version



In Microsoft Windows Server 2003 Service Pack 1, Microsoft is introducing a set of security technologies that will help to improve the ability of computers running Windows Server 2003 to withstand malicious attacks from viruses and worms. Changes have been made to DCOM, Windows security policy and various integrated components. Microsoft has also introduced a new tool to help manage server security policy called the Security Configuration Wizard (SCW).

Microsoft has posted a white paper that reviews 2003 Server SP1 functionality changes:


The security policy enforced by SP1 requires modifications in order for the IP Office Compact Contact Center (CCC) suite of client/server applications to work properly and maintain functionality. This document will cover the post Windows Server 2003 Service Pack 1 modifications needed for IP Office CCC.


For full details refer to the PDF of the Technical Tip.