IP Office Technical Tip (Region: Global)

136: Important notes for Integrating Conferencing Center with Third Party SMTP Server

13th March 2006 - Full PDF Text Version


If a third party SMTP Server is used with the Conferencing Center software, the SMTP interface in Conferencing Center fails to run if authentication is required by the third party SMTP Server. If you put the IP address or name of a third party SMTP server directly into the configuration screen (as displayed below) the email notification feature will fail.

Enabling "Anonymous Access" in the third party SMTP Server is required for the conference mail notification feature in Avaya Conferencing Center solution.

An alternative resolution for this issue is to install a local SMTP Server, Gateway or other similar program on the same PC as the Conferencing Center server to redirect the notification email.