IP Office Technical Tip (Region: Global)

156: Authorization Codes

10th January 2007 - Full PDF Text Version


Authorization codes allow a user to go to another phone and make calls using their personal toll restrictions. This may grant the user greater or fewer privileges than the phone in use. Authorization codes are independent of the currently supported Account Codes. Each authorization code can be linked with a User Template and enable logging via the Delta Server. Authorization Codes will only be visible in Manager if the registry key has been entered. Please refer to this document to enable Authorization Codes on your IP Office system.


1 Authorization Code Specifications


2 Registry Settings

Specific registry settings are required to see the Authorization Code fields in IP Office 3.2 Manager and Delta Server.

To see Authorization Code settings in Manager, you need to set the following registry setting to 1:



For call logging purposes, the authorization code field will not be displayed under the recent SMDR view, but they will be added to the following SMDR outputs:


To enable authorization code logging in SMDR, two registry entries must be added:


These two values must exist in the registry table and set to one.



3 Authorization Code Logging in SMDR via DeltaServer

Start DeltaServer service and DeltaServer web client. Check "Add Authorization Code Fields to SMDR" under "Comms". Verify that "Comms Status" is "Comms Restored."

Two new fields will be added to the current SMDR output.


86061mS CALL:2005/05/2013:35,00:00:08,000,206,O,011441707299977,90114417072999777747#,Extn206,,,0,,"",7747,1
105424mS == Fri May 20 13:36 []
108430mS CALL:2005/05/2013:36,00:00:00,000,206,O,0,90,Extn206,,,1,,"",n/a,0
130016mS CALL:2005/05/2013:36,00:00:00,000,207,O,011441707299900,90114417072999007738#,W.GUO,,,1,,"",7738,0
155506mS CALL:2005/05/2013:36,00:00:00,000,207,O,011441707392200,90114417073922001234#,W.GUO,,,1,,"",1234,0
163952mS == Fri May 20 13:37 []
184965mS CALL:2005/05/2013:36,00:00:12,000,207,O,17328521933,917328521933,W.GUO,,,0,,"",n/a,0
222465mS == Fri May 20 13:38 []
226618mS CALL:2005/05/2013:37,00:00:20,006,210,O,207,207,Extn210,,,1,,"",n/a,0


4 Configuring Authorization Codes in Manager 3.2

4.1 Forcing an Authorization Code when using a Short Code

After setting the authorization code registries to one on the Manager PC, the Force Authorization Code checkbox will now be viewable and editable when editing an existing short code or when creating a new short code. Checking the Force Authorization Code box will require any user that dials the short code to enter a valid authorization code. The authorization code must be associated to a User Rights entry to allow or disallow the dialled digits to be dialled.


4.2 Creating a User Rights Entry

A User Rights entry must exist before creating an authorization code. A name needs to be entered for the user rights entry within the User tab (see Figure 7). All short codes that will be used to restrict users under this User Rights profile must be entered in the ShortCodes tab.


4.3 Creating an Authorization Code

To create an Authorization Code, simply click on Authorization Code option on your lefthand side menu in Manager 3.2. Then, click the Create a New Record icon . Enter a unique authorization code and associate it to an existing User Rights entry by selecting one of the available options in the User Rights pull down menu just below the authorization code that was previously entered. Click OK, and save your configuration file.


In general, an Authorization Code can be either forced by dialing a short code (as seen as above) or forced on a specific user. For the latter, a User would also be specified in the User field in the Authorization Code entry.

Lastly, authorization codes can be entered before dialing a short code that requires an authorization code or when prompted to enter one, after dialing a short code that requires an authorization code. Prompts to enter an authorization code consist of two short, audible tones on your handset and/or visual prompts on the phone’s display.