IP Office Technical Tip (Region: Global)

157: Voicemail Pro Waiting Indicators Not Clearing

22nd December 2006 - Full PDF Text Version


All user names in a Small Community network using centralized Voicemail must have a completely unique entry in the Userís Name field.

Examples of incorrect user names on the same system include:


User names must only use alphabetic characters.

These examples may cause one mailbox to be created for the above users. This may prevent message waiting indicators from updating correctly, and Integrated Messaging (IMS) synchronization problems.