22nd December 2006 - Full PDF Text Version
All user names in a Small Community network using centralized Voicemail must have a completely unique entry in the User’s Name field.
Examples of incorrect user names on the same system include:
User 1: STEVE SMITH
User 2: steve smith
User 3: Steve
User 4: Steve Smith
User 5: Steve-Smith
User names must only use alphabetic characters.
These examples may cause one mailbox to be created for the above users. This may prevent message waiting indicators from updating correctly, and Integrated Messaging (IMS) synchronization problems.