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IP500 V2/V2A IP Office Essential Edition

Avaya Contact Center Select is a context-sensitive, collaborative, voice and multimedia solution that allows small to midsize enterprises to anticipate, accelerate and enhance customer interactions. It supports agents using voice, email, web chat, text messaging and fax. It uses the IP Office telephone system to provide a real-time telephony platform.

Customers integrating Avaya Contact Center Select with the IP Office platform gain skill-based routing, call treatments, real-time and historical reporting, unified agent management and the graphical Orchestration Designer utility.

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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Issue 38.h.-
Monday, August 15, 2022