Applications

This table simply indicates which applications are supported for IP500 V2 systems. Additional requirements may apply depending on the mode in which the system is operating.

Application	8.0	8.1	9.0	9.1	10.0	10.1	11.0	11.1				12.0	12.1
Application	8.0	8.1	9.0	9.1	10.0	10.1	11.0	–	FP1	FP2	FP3	12.0	12.1
Contact Recorder	–	✓	✓	✓	✓	✓	–	–	–	–	–	–	–
ContactStore	✓	✓	✓	✓	–	–	–	–	–	–	–	–	–
Customer Call Reporter	✓	✓	✓	–	–	–	–	–	–	–	–	–	–
Data Migration Manager	✓	✓	✓	–	–	–	–	–	–	–	–	–	–
Avaya Communicator for Windows	–	✓	✓	✓	✓	✓	✓	✓	✓	–	–	–	–
Avaya Communicator for iPad	–	✓	✓	✓	✓	✓	✓	✓	✓	–	–	–	–
Avaya Communicator for Web	–	–	–	✓	✓	✓	✓	✓	✓	–	–	–	–
Avaya Workplace Client	–	–	–	–	–	–	✓	✓	✓	✓	✓	✓
IP Office Contact Center	–	–	✓	✓	✓	✓	✓	✓[1]	–	–	–	–	–
Integrated Contact Reporter	–	–	–	–	–	✓	–	–	–	–	–	–	–
Manager	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Media Manager (local)	–	–	–	–	–	✓	✓	✓	✓	✓	✓	✓	✓
" (Centralized)	–	–	–	–	–	–	–	–	–	✓	✓	✓	✓
MS Teams Calling	–	–	–	–	–	–	–	–	–	✓	✓	✓	✓
Phone Manager	✓	✓	–	–	–	–	–	–	–	–	–	–	–
" Pro	✓	✓	–	–	–	–	–	–	–	–	–	–	–
" Pro Softphone	✓	✓	–	–	–	–	–	–	–	–	–	–	–
one-X Mobile	✓	✓	✓	✓	✓	✓	✓	✓	✓	–	–	–	–
one-X Mobile Preferred	✓	✓	✓	✓	✓	✓	✓	✓	✓	–	–	–	–
one-X Portal	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
" Call Assistant	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
" Lync plug-in	–	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	–	–
" Outlook plug-in	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
" Salesforce plug-in	✓	✓	✓	✓	–	–	–	–	–	–	–	–	–
IP Office Web Client	–	–	–	–	–	–	✓	✓	✓	✓	✓	✓
Outbound Call Express	–	✓	✓	✓	–	–	–	–	–	–	–	–	–
Self-Administration	–	–	–	✓	✓	✓	✓	✓	✓	–	–	–	–
SoftConsole	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
System Status Application	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
System Monitor	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
TAPI Lite (1st-Party)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
TAPI Pro (3rd-Party)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
User Portal	–	–	–	–	–	–	–	–	–	✓	✓	✓	✓
Integrated Messaging	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Video Softphone (Mac)	✓	✓	✓	✓	✓	✓	–	–	–	–	–	–	–
" (Windows)	✓	✓	✓	✓	–	–	–	–	–	–	–	–	–
Voicemail Pro	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Web Collaboration	–	–	–	✓	✓	✓	✓	✓	✓	✓	✓	–	–