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IP500 V2/V2A IP Office Essential Edition

This table simply indicates which applications are supported for IP500 V2/V2A systems. Additional requirements may apply depending on the mode in which the system is operating.

 

Application

5.0

6.0

6.1

7.0

8.0

8.1

9.0

9.1

10.0

10.1

11.0

11.1

FP1

FP2

Call Detail Records (CDR)

Conferencing Center

tick

Compact Business Center

Contact Recorder

tick

tick

tick

tick

tick

ContactStore

tick

tick

tick

tick

tick

tick

tick

tick

Customer Call Reporter

tick

tick

tick

tick

tick

tick

tick

Compact Contact Center

tick

Data Migration Manager

tick

tick

tick

tick

Delta Server

tick

Avaya Communicator for Windows

tick

tick

tick

tick

tick

tick

tick

tick

Avaya Communicator for iPad

tick

tick

tick

tick

tick

tick

tick

tick

Avaya Communicator for Web

tick

tick

tick

tick

tick

tick

Avaya Workplace Client

tick

tick

tick

tick

IP Office Contact Center

tick

tick

tick

tick

tick

tick[1]

Integrated Contact Reporter

tick

Manager

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

Media Manager (local)

tick

tick

tick

tick

tick

" (Centralized)

tick

MS-CRM

tick

MS Teams Calling

tick

Phone Manager

tick

tick

tick

tick

tick

tick

" Pro

tick

tick

tick

tick

tick

tick

" Pro Softphone

tick

tick

tick

tick

tick

tick

one-X Mobile

tick

tick

tick

tick

tick

tick

tick

tick

tick

one-X Mobile Preferred

tick

tick

tick

tick

tick

tick

tick

tick

tick

one-X Portal

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

" Call Assistant

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

" Lync plug-in

tick

tick

tick

tick

tick

tick

tick

tick

tick

" Outlook plug-in

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

" Salesforce plug-in

tick

tick

tick

tick

IP Office Web Client

tick

tick

tick

tick

Outbound Call Express

tick

tick

tick

Self-Administration

tick

tick

tick

tick

tick

tick

SoftConsole

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

System Status Application

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

System Monitor

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

TAPI Link Lite

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

TAPI Link Pro

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

User Portal

tick

Integrated Messaging

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

Video Softphone (Mac)

tick

tick

tick

tick

tick

tick

" (Windows)

tick

tick

tick

tick

tick

tick

tick

Voicemail Lite

Voicemail Pro

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

tick

Web Collaboration

tick

tick

tick

tick

tick

tick

tick

 

 

 

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2022 AVAYA
Issue 38.f.-
Monday, April 4, 2022