Except where stated otherwise, support assumes the latest available service pack.

Control Units

Control Unit

Material Code

8.0

8.1

9.0

9.1

10.0

10.1

11.0

11.1

12.0

IP500

700417207

IP500 V2

700476005

IP500 V2A

700514867

[1]

1.Supported for R11.0.4.8 and higher.

External Expansion Modules

Module

Material Code

8.0

8.1

9.0

9.1

10.0

10.1

11.0

11.1

12.0

IP400 ATM16[3]

700211360

IP400 DS16

700184807

IP400 DS30

700184880

IP400 DS16 V2[3]

700359839

IP400 DS30 V2[3]

700359847

IP400 Phone 8

700184773

IP400 Phone 16

700184781

IP400 Phone 30

700184799

IP400 Phone 8 V2

700359896

IP400 Phone 16 V2[3]

700359904

IP400 Phone 30 V2[3]

700359912

IP400 So8

700185077

IP400 WAN3[1]

IP400 WAN3 10/100[1]

700262009

IP500 ATM16[2]

700449473

IP500 So8

700449515

IP500 DS16

700449499

IP500 DS30

700426216

IP500 DS16A (RJ21)[6]

700500699

IP500 DS30A (RJ21)[6]

700500698

IP500 DS16B

700501585

[5]

IP500 DS30B

700501586

[5]

IP500 DS16B2

700511093

[4]

[4]

IP500 DS30B2

700511094

[4]

[4]

IP500 Phone 16

700449507

IP500 Phone 30

700426224

1.Not supported on IP500 V2 systems.

2.North America only, unless accepted in targeted country.

3.These IP400 variants are still supported on IP Office R9.1 and higher.

4.Originally only supported in R10.1. Further support added in R9.1 SP12 and R10.0 SP5.

5.Service Pack 9 and higher.

6.Not supported for IP Office Subscription mode systems.

Base and Cards

Base Cards

Material Code

8.0

8.1

9.0

9.1

10.0

10.1

11.0

11.1

12.0

IP500 Phone 2

700431778

IP500 Phone 8

700417231

IP500 Digital Station 8[9]

700417330

IP500 Digital Station 8A[8]

700514857

IP500 Card Carrier[6]

700417215

IP500 VCM 32[6]

700417389

IP500 VCM 64[6]

700417397

IP500 VCM 32 V2[6]

700504031

IP500 VCM 64 V2[6]

700504032

IP500 VCM 32 V3[11]

700517168

IP500 VCM 64 V3[11]

700517169

IP500 4-Port Expansion[6]

700472889

IP500 ETR6[1][2][7]

700476039

IP500 ATM4 Combo Card[1]

700476013

" PCS04 and higher[5]

700476013

IP500 ATM4 Combo Card V2[1]

700504556

IP500 BRI Combo Card BRI[1]

700476021

IP500 TCM 8[1][7]

700500758

Unified Communications Module v1[1][6]

700501442

Unified Communications Module v2[1][6]

700507449

Trunk Cards

Material Code

8.0

8.1

9.0

9.1

10.0

10.1

11.0

11.1

12.0

IP500 Alog Trunk Card

700417405

" PCS10 and higher[4]

700417405

IP500 Alog Trunk Card V2[1][3]

700503164

IP500 BRI 4 Trunk Card

700417413

IP500 BRI 8 Trunk Card

700417421

IP500 PRI-1U

700417439

IP500 PRI-2U

700417462

IP500 PRI-1U V2[10]

700515485

IP500 PRI-2U V2[10]

700515486

IP500 T1(J) PRI Dual

700509377

1.IP500 V2 systems only.

2.Only supported in IP Office Basic Edition - PARTNER Mode or IP Office Basic Edition (U-Law) modes running in a North American locale.

3.Supported for 8.1 Feature Pack 1 and higher.

4.These cards are support by IP Office Release 4.0 and higher. However, PCS10 and higher cards are only supported in systems running IP Office Release 6.1(20), 7.0(12) or 8.0 and higher. Refer to IP Office Technical Tip 237.

5.These cards are supported by IP Office Release 6.0 and higher. However, PCS04 and higher cards are only supported in systems running IP Office Release 6.1(20), 7.0(12) or 8.0 and higher. Refer to IP Office Technical Tip 237.

6.Not supported for IP Office Basic Edition mode systems.

7.Not supported for IP Office Subscription mode systems.

8.DS8A: Supported for R11.0.4.8 and higher.

9.DS8: Not supported in IP500 V2A control units.

10.PRI-U V2: Functional the same as previous PRI-U trunk cards. However, only supported from R11.1 FP2 SP4.

11.VCM 32/64 V3: Supported for R11.1.3 and higher.