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IP500 V2/V2A IP Office Essential Edition

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IP500 V2/V2A Overview

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This document is intended to assist with the installation of an IP Office system running in IP Office Essential Edition or IP Office Preferred Edition mode on an IP500 V2/V2A control unit.  Installation in other modes is covered by separate manuals.

The term IP500 V2/V2A is used to refer to both the IP500 V2 and IP500 V2A control units.


The IP Office is a converged voice and data communications system. It should therefore only be installed by persons with telephony and IP data network experience.

Installers must be trained on IP Office systems. Through its Avaya University (AU), Avaya provides a range of training courses including specific IP Office implementation and installation training. It also provides certification schemes for installers to achieve various levels of IP Office accreditation.

It is the installer’s responsibility to ensure that all installation work is done in accordance with local and national regulations and requirements. It is also their responsibility to accurately establish the customer’s requirements before installation and to ensure that the installation meets those requirements.

You should read and understand this documentation before installation. You should also obtain and read the Avaya Technical Bulletins relevant to recent software and hardware releases to ensure that you are familiar with any changes to the IP Office equipment and software.

This document does not cover the addition of an IP500 V2/V2A system as an IP500 V2 Expansion System system in a Server Edition or IP Office Select network. However, the hardware compatibility notes for the control units in this manual remain applicable unless stated otherwise.

The Avaya IP Office IP500 V2 is also known as "IPO IP500 V2 Cntrl Unit", "IP Office IP 500 v2", "IPO IP500 v2", "IP 500 V2", "IP500 V2",  "IPO 500v2 System Unit Assembly" or "IP Office 500 v2".



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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© 2022 AVAYA
Issue 38.h.-
Monday, August 15, 2022