These processes copy all files in the folder except the configuration file (config.cfg) and licenses file (PLDSkeys.xml).

The processes take approximately 5 minutes. These process do not restore Embedded Voicemail prompts (see Upgrading Card Software).

! IP Office Technical Bulletins
You must obtain and read the IP Office Technical Bulletin relating to the IP Office software release which intend to install. The bulletin contains important information that may not have been included in this manual. IP Office Technical Bulletins are available from the Avaya support website (

The processes below require the IP Office system to reboot in order to apply any changes made. The reboot ends all current calls and services.