RoHS is a European Union directive for the Removal of Certain Hazardous Substances from Electrical and Electronic Equipment. Similar legislation has been or is being introduced in a number of other countries. Avaya has decided to make its global product range compliant with the requirements of RoHS.

The actions taken vary:

In some cases equipment has been discontinued and is no longer available from Avaya.

In some cases new manufactured stock has been made RoHS compliant and keeps its existing SAP code.

In other cases the equipment has been replaced by a new RoHS compliant alternative with new SAP codes.

The SAP codes within this document are for RoHS compliant equipment unless otherwise stated.