Except where stated otherwise, support assumes the latest available service pack.
Control Units
Control Unit |
Material Code |
8.0 |
8.1 |
9.0 |
9.1 |
10.0 |
10.1 |
11.0 |
11.1 |
12.0 |
12.1 |
|---|---|---|---|---|---|---|---|---|---|---|---|
IP500 |
700417207 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP500 V2 |
700476005 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 V2A |
700514867 |
– |
– |
– |
– |
– |
– |
✓[1] |
✓ |
✓ |
✓ |
1.Supported for R11.0.4.8 and higher.
External Expansion Modules
Module |
Material Code |
8.0 |
8.1 |
9.0 |
9.1 |
10.0 |
10.1 |
11.0 |
11.1 |
12.0 |
12.1 |
|---|---|---|---|---|---|---|---|---|---|---|---|
IP400 ATM16[3] |
700211360 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP400 DS16 |
700184807 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP400 DS30 |
700184880 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP400 DS16 V2[3] |
700359839 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP400 DS30 V2[3] |
700359847 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP400 Phone 8 |
700184773 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP400 Phone 16 |
700184781 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP400 Phone 30 |
700184799 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP400 Phone 8 V2 |
700359896 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP400 Phone 16 V2[3] |
700359904 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP400 Phone 30 V2[3] |
700359912 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP400 So8 |
700185077 |
– |
– |
– |
– |
– |
– |
– |
– |
– |
– |
IP400 WAN3[1] |
– |
– |
– |
– |
– |
– |
– |
– |
– |
– |
– |
IP400 WAN3 10/100[1] |
700262009 |
– |
– |
– |
– |
– |
– |
– |
– |
– |
– |
IP500 ATM16[2] |
700449473 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 So8 |
700449515 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP500 DS16 |
700449499 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
– |
IP500 DS30 |
700426216 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
– |
IP500 DS16A (RJ21)[6] |
700500699 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 DS30A (RJ21)[6] |
700500698 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 DS16B |
700501585 |
– |
✓[5] |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 DS30B |
700501586 |
– |
✓[5] |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 DS16B2 |
700511093 |
– |
– |
– |
✓[4] |
✓[4] |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 DS30B2 |
700511094 |
– |
– |
– |
✓[4] |
✓[4] |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 Phone 16 |
700449507 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 Phone 30 |
700426224 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
1.Not supported on IP500 V2 systems.
2.North America only, unless accepted in targeted country.
3.These IP400 variants are still supported on IP Office R9.1 and higher.
4.Originally only supported in R10.1. Further support added in R9.1 SP12 and R10.0 SP5.
5.Service Pack 9 and higher.
6.Not supported for IP Office Subscription mode systems.
Base and Cards
Base Cards |
Material Code |
8.0 |
8.1 |
9.0 |
9.1 |
10.0 |
10.1 |
11.0 |
11.1 |
12.0 |
12.1 |
|---|---|---|---|---|---|---|---|---|---|---|---|
IP500 Phone 2 |
700431778 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 Phone 8 |
700417231 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 Digital Station 8[9] |
700417330 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 Digital Station 8A[8] |
700514857 |
– |
– |
– |
– |
– |
– |
✓ |
✓ |
✓ |
✓ |
IP500 Card Carrier[6] |
700417215 |
✓ |
✓ |
✓ |
– |
– |
– |
– |
– |
– |
– |
IP500 VCM 32[6] |
700417389 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
IP500 VCM 64[6] |
700417397 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
IP500 VCM 32 V2[6] |
700504031 |
– |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 VCM 64 V2[6] |
700504032 |
– |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 VCM 32 V3[11] |
700517168 |
– |
– |
– |
– |
– |
– |
– |
✓ |
✓ |
✓ |
IP500 VCM 64 V3[11] |
700517169 |
– |
– |
– |
– |
– |
– |
– |
✓ |
✓ |
✓ |
IP500 4-Port Expansion[6] |
700472889 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 ETR6[1][2][7] |
700476039 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
IP500 ATM4 Combo Card[1] |
700476013 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
" PCS04 and higher[5] |
700476013 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
IP500 ATM4 Combo Card V2[1] |
700504556 |
– |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 BRI Combo Card BRI[1] |
700476021 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 TCM 8[1][7] |
700500758 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
Unified Communications Module v1[1][6] |
700501442 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
Unified Communications Module v2[1][6] |
700507449 |
– |
– |
– |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
Trunk Cards |
Material Code |
8.0 |
8.1 |
9.0 |
9.1 |
10.0 |
10.1 |
11.0 |
11.1 |
12.0 |
12.1 |
|---|---|---|---|---|---|---|---|---|---|---|---|
IP500 Alog Trunk Card |
700417405 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
" PCS10 and higher[4] |
700417405 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
– |
– |
– |
IP500 Alog Trunk Card V2[1][3] |
700503164 |
– |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 BRI 4 Trunk Card |
700417413 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 BRI 8 Trunk Card |
700417421 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 PRI-1U |
700417439 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 PRI-2U |
700417462 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
IP500 PRI-1U V2[10] |
700515485 |
– |
– |
– |
– |
– |
– |
– |
✓ |
✓ |
✓ |
IP500 PRI-2U V2[10] |
700515486 |
– |
– |
– |
– |
– |
– |
– |
✓ |
✓ |
✓ |
IP500 T1(J) PRI Dual |
700509377 |
– |
– |
– |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
1.IP500 V2 systems only.
2.Only supported in IP Office Basic Edition - PARTNER Mode or IP Office Basic Edition (U-Law) modes running in a North American locale.
3.Supported for 8.1 Feature Pack 1 and higher.
4.These cards are support by IP Office Release 4.0 and higher. However, PCS10 and higher cards are only supported in systems running IP Office Release 6.1(20), 7.0(12) or 8.0 and higher. Refer to IP Office Technical Tip 237.
5.These cards are supported by IP Office Release 6.0 and higher. However, PCS04 and higher cards are only supported in systems running IP Office Release 6.1(20), 7.0(12) or 8.0 and higher. Refer to IP Office Technical Tip 237.
6.Not supported for IP Office Basic Edition mode systems.
7.Not supported for IP Office Subscription mode systems.
8.DS8A: Supported for R11.0.4.8 and higher.
9.DS8: Not supported in IP500 V2A control units.
10.PRI-U V2: Functional the same as previous PRI-U trunk cards. However, only supported from R11.1 FP2 SP4.
11.VCM 32/64 V3: Supported for R11.1.3 and higher.