Voicemail Pro can be used for manual and automatic call recording. Normally those recordings are placed into the mailbox specified for the user or hunt group whose call is being recorded and are then treated as normal messages. Media Manager allows those recordings to be redirected into a database on the server running Media Manager. This allows recordings to be archived and searched separately from user messages. User access is via web browser.

Media Manager is a service that can be run on an IP Office Application Server which can also host Voicemail Pro and/or one-X Portal for IP Office.  

Details

Subscription

✓ The system requires a Media Manager subscription.