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IP500 V2/V2A IP Office Subscription

IP Office Release 11.1 supports the following phones and phone add-ons. Availability may depend on location and may be subject to local restrictions. For historic phone support, see Hardware/Software Compatibility. For details of button modules, see Phone Button Modules.

Avaya DS Digital Telephones (DS Ports)

These digital stations connect to the system via DS ports.

9500 Series: 9504, 9508

Analog Telephones

Analog phones and devices connect to the system via PHONE. Due to the variety of analog phones and devices available, no guarantee of operation is given. It is the responsibility of the installer/maintainer to test and verify the operation of proposed analog equipment.

6200 Series: 6211, 6219, 6221 (North America).

B100 Series: B149, B159, B169*.

Interquartz Gemini: 9330-AV, 9335-AV, 9281-AV (Europe, Middle East, Africa, Asia-Pacific).

IP Telephones

IP Phones (SIP and H323) connect to the system via the RJ45 LAN or WAN. These device require voice compression resources from the system (see Voice Compression Channels).


1600 Series: 1603IP/SW, 1608, 1608-I, 1616, 1616-I

3700 Series: 3720, 3725, 3730, 3735, 3740, 3745, 3749 - Connection via DECT R4 base stations.

9600 Series: 9608, 9608G, 9611G, 9621G, 9641G, 9641GS.


B100 Series: B169*, B179, B199. (*The B169 is a DECT phone that connects to a DECT base station. The base station connects to the IP Office via either an analog and SIP base station.)

H200 Series: H229, H239, H249.

J100 Series: J139, J159, J169, J179, J189.

K100 Series: K155, K165, K175 including K155 V3 and K175 V3 models.

Softphone Clients

The following softphone clients are supported with IP Office Subscription:

Avaya Workplace Client

IP Office User Portal

Other Phones

Whilst non-Avaya analog and IP phones may operate with the system, Avaya will not provide support for those phones. The same also applies to other Avaya phones not specifically supported.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2022 AVAYA
Issue 38.h.-
Monday, August 15, 2022