The following are the only IP Office™ Platform 12.1 software applications specifically supported in virtualized Windows desktop scenarios. For example: Citrix VDI.

one-X Portal for IP Office
This includes the one-X Call Assistant and Outlook Plug-in (not with Outlook 2007). Note however that the Outlook Plug-In is only supported in Citrix if using Local profiles.

Avaya Workplace Client for Windows
Supported from R11.1 FP2 and higher on Citrix and VMware virtual desktop infrastructure (VDI).