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R11.1 Linux-Based System Upgrade Notes

> Upgrading Physical Servers

Creating a PC Server USB Upgrade Key

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This process describes how to create a USB memory key that can then be used to upgrade a PC based IP Office system from R11.0.4.5 to R11.1 SP2.

The same USB upgrade key can be used to upgrade multiple servers. The USB upgrade key does not need to be recreated between use on different servers.

This process will erase all existing files and folders on the USB key without any chance of recovery.

Tools & Equipment Required:

Windows PC with IP Office R11.1 SP2 Administration Suite

Rufus USB Creation software
The Avaya USB Creator software application cannot be used for the R11.0.4.5 to R11.1 SP2 upgrades of PC-based servers. Instead, downloaded and use Rufus from

IP Office R11.1 SP2 Server PC ISO File
This file is used for the R11.1 SP2 upgrade process on physical server PCs. This ISO file's name is prefixed with "abe" followed by the IP Office version.

256GB+ USB Memory Key
A USB memory key of at least 256GB is required for PC server upgrades.


1.Insert the USB memory key into a Windows PC.

2.Start Rufus.

3.Use the Device field to select the USB memory key.

4.Next to the Boot selection field, click SELECT and select the ISO file.

Ensure that you select the correct ISO file. For PC servers, the file name is prefixed with "abe" followed by the software version.

5.Select the following other options:

a.Volume label: Change this to AVAYA with no quotation marks.

b.File System: Leave this as Large FAT32.

6.Click Start.

7.The progress of the unpacking of the ISO file onto the USB memory key is displayed. Allow this process to continue without any interruption. It  takes approximately 4 to 10 minutes depending on the size of the USB memory key.

8.When Rufus has completed the process and shows "READY", click CLOSE.

9.Open the USB memory key in file manager.

10.Open the USB folder. Copy and paste the avaya_autoupgrade.conf and syslinux.cfg files to the root folder of the USB memory key.

Do not copy any other files. Copying any other files will cause the USB to run a new install, erasing all existing files on the server.

11.The USB upgrade key is now ready for use.

12.See Checking the BOOT Order.



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Issue 03.c.-
Thursday, January 5, 2023