The following tools and software are required for the upgrade process. Except for Rufus, the software can be downloaded from the Avaya support site (https://support.avaya.com).
•IP Office R220.127.116.11 Server PC ISO File
This file is used for the upgrade of existing physical and virtual servers to R18.104.22.168. This ISO file's name is prefixed with "abe" followed by the 22.214.171.124 version.
•Rufus USB Creation software
The Avaya USB Creator software application cannot be used for the R126.96.36.199 to R11.1 SP2 upgrades of PC-based servers. Instead, downloaded and use Rufus from https://rufus.ie/.
•IP Office R11.1 SP2 Server PC ISO File
This file is used for the R11.1 SP2 upgrade process on physical server PCs. This ISO file's name is prefixed with "abe" followed by the IP Office version.
•256GB+ USB Memory Key
A USB memory key of at least 256GB is required for PC server upgrades.
•Keyboard, Monitor and Mouse
Whilst the upgrade process runs automatically following the server reboot, it is useful to to monitor the progress.