Tools and Software Required

The following tools and software are required for the upgrade process. Except for Rufus, the software can be downloaded from the Avaya Support site (https://support.avaya.com).

•IP Office R11.0.4.5 Unified Communications Module ISO File
This file is used for the normal upgrade to R11.0.4.5. This ISO file's name is prefixed with "c110" followed by the 11.0.4.5 version.

•Avaya USB Creator
This software tool can be used to create an auto-upgrade USB memory key for use with Unified Communications Module units if using a USB memory keys of less than 64GB. If using a larger USB memory key, follow the process for using Rufus instead.

•IP Office R11.1 SP2 Unified Communications Module ISO File
This file is used for the R11.1 SP2 upgrade process. This ISO file's name is prefixed with "c110" followed by the 11.1 SP2 version.

•32GB+ USB Memory Key
A USB memory key of at least 32GB is required for Unified Communications Module upgrades.

•HDMI Monitor and USB Keyboard/Mouse
Whilst the upgrade process runs automatically following the server reboot, it is important to be able to monitor the progress. For an Unified Communications Module, the HDMI monitor and the keyboard/mouse should be connected before the Unified Communications Module is restarted.