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Administering Voicemail Pro

Using the Voicemail Pro client, you can create an immediate backup.

To take an immediate backup:

1.Open the Voicemail Pro Client application and connect to voicemail server.

2.From the Administration menu, select Preferences > General.

3.Click the Backup & Restore tab.

4.Click Backup Now.
backup now

5.If you want to protect backup files from unintended and malicious tampering, select the Encrypt Backup check box.

6.Select the items that you want to include in the backup. You can choose from the following:

Voicemails: The voice messages received in the user and hunt group mailboxes.

User Greetings & Settings: The personal and temporary greetings, greeting configuration settings, mailbox configuration settings, outcalling configuration settings, and custom recordings.

Campaigns: The responses received for campaigns.

Callflows, Modules & Conditions: The callflows, modules, conditions, and meta information for campaigns.

Module Recordings: The recordings for the various modules.

System Settings: The settings like Voicemail Pro settings, COS settings, debug settings, and so on.

7.To save the backup files locally, enter a local file path or a remote file path in UNC format (that is, \\server\filepath) in Location.

Default path: /opt/vmpro/Backup/Scheduled.

On a Unified Communications Module, the paths /media/sdb1 and /media/sdc1 can be used to access the module's USB slots.

8.If you want to save the backup files to a remote FTP server, select Remote Backup Configuration and proceed as follows:

Enter the host name or the IP address of the remote FTP server in Remote FTP Host.

Enter the absolute FTP path of the folder on the remote FTP server in Remote FTP Location.

Enter the FTP user name in FTP User Name.

Enter the FTP password in FTP Password.

If you want to use SFTP for data transfer, select SFTP.

Click Test Connection to verify the connectivity of the voicemail server to the remote FTP or SFTP server. If you receive an error message about the authenticity of the host, see SFTP Host Key Verification.

9.Click OK to start the backup.

Note: If a backup is in progress, the Restore & Backup dialog box displays Abort instead of Backup Now. Click Abort to abandon the backup in progress.



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© 2020 AVAYA
Issue 15.f.-
Wednesday, September 2, 2020