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Administering Voicemail Pro

On a Linux-based voicemail server, you cannot use the Voicemail Pro client to restore previous backups it has taken. However, the backup files can be copied to the server and then restored using it web control menus.

Warning: Close any Voicemail Pro client before restoring
The restoration process requires the voicemail service to shutdown and restart. This does not occur if any Voicemail Pro client is connected to the service during the restore and leads to an incorrect restoration of files.

To restore files using the web control menus:

1.Connect to Linux server using an SSH File transfer tool.

2.Copy the backup folder to the /opt/vmpro/Backup/Scheduled/OtherBackups folder on IP Office Application Server.

If the backups are saved on a remote FTP host, you can download the backup folder from the remote FTP host using an FTP client application.

If you are using a Voicemail Pro server running on Unified Communications Module, you can copy the backup folder to a USB storage. For details, see Backup paths on UC Module Voicemail Pro.

3.Using a web browser, login directly to the server's web control menus on port 7071 (not IP Office Web Manager on port 7070).

4.Click Settings, and select the General tab.

5.In the Backup and Restore section, click Restore for the Voicemail service.

6.Select the backup file that you want to restore.

7.Click OK.

 

 

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© 2020 AVAYA
Issue 15.e.-
Monday, June 29, 2020